Refund Policy
DEPOSIT
Deposits are non-refundable but fully transferrable to any of Punnu’s future course/workshop/training. If participants cannot transfer to another course/workshop/training, a refund of everything minus the deposit and the full transfer fees will be given.
RETREATS
50% of the fees are non-refundable but fully transferrable to any future retreat. If participants cannot transfer to another retreat, a refund of 50% will be given.
TRANSFER FEES
The full transfer costs of all repayments of any kind must be paid by the participants.
COVID19
A refund of everything minus the non-refundable but fully transferrable deposit and the full transfer fees will be issued if the participants have to cancel or course/workshop/retreat/training has to be postponed/cancelled due to Covid19. Full amount can also be transferred to any of Punnu’s future course/workshop/training.
CONDITION
In case of hindrances to participate in any of Punnu's events (course/workshop/retreat/training etc.) participants have always the possibility to look for a replacement. Full contact details incl. first name, last name and email address of the person who will join instead must be sent by email. No other communication channels will be accepted.
Classes, which have not been visited cannot be recovered at a later time nor will be refunded. Moreover, there will be no entitlement for a discount or refund in case of absence (due to arriving late, leaving early, illness, flight cancellations, travel delays, job-related matters and other reasons) or any kind of interruption of the course/workshop/retreat/training by the participants.
INSURANCE
All insurances (incl. health, travel & liability) are the responsibility of the participants. Teachers and assistants shall not be held liable for any damage, or loss/theft of property or injury to persons.
NEW POLICY FOR ALL PROGRAMS STARTING FROM JULY 1st, 2023
PAYMENT
Requirement of full payment upon signing up within 2 weeks unless agreed to pay in instalments.
CANCELLATION POLICY
• 61 days or more prior to the start of the program, participants receive 50% of the funds they have put down.
• 31-60 days prior to the start of the program, participants receive: 20% of the funds they have put down.
• 0-30 days prior to the start of the program no refunds are given.
To cancel, participants must send an email to psw@punnuwasu.com. No other communication channels will be accepted.
Non-payment of the program fee is not considered as cancellation.
CONDITION
In case of hindrances to participate in any of Punnu's programs participants have always the possibility to look for a replacement. Full contact details incl. first name, last name and email address of the person who will join instead must be sent by email. No other communication channels will be accepted.
Classes, which have not been visited cannot be recovered at a later time nor will be refunded. Moreover, there will be no entitlement for a discount or refund in case of absence (due to arriving late, leaving early, illness, flight cancellations, travel delays, job-related matters and other reasons) or any kind of interruption of the program by the participant.
COVID19
A 50% refund less the handling fee and transfer fees will be issued if participants have to cancel or the program has to be postponed/cancelled due to Covid19. Full amount less handling fee can also be transferred to any of Punnu’s future program.
HANDLING FEE
A handling fee of USD 100 will be charged for cancellation, transfer to other programs or finding a replacement.
TRANSFER FEES
The full transfer costs of all repayments of any kind must be paid by the participants.
INSURANCE
All insurances (incl. health, travel & liability) are the responsibility of the participants. Teachers and assistants shall not be held liable for any damage, or loss/theft of property or injury to persons.
The new policy will apply for all programs taking place as of July 1st, 2023 with immediate effect (February 8th, 2023).